Nelnet Customer Service Number

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Nelnet, Inc., is a US-based conglomerate that deals in the administration and repayment of student loans and education financial services. Federal Student Loans and Private Student Loans are the two major types of loans provided by Nelnet. In order to get in touch with authorities Neltnet with regard to relevant concerns and queries, kindly refer to given contact information for hassle free assistance.
  • Nelnet Student Loans Customer Service Number: 888.486.4722 | Customer Service Hours: 7 a.m. to 2 a.m. (Eastern) Monday – Friday and 8 a.m. to 7 p.m. Saturday.
  • Nelnet Student Loans Customer Service Number - International: 303.696.3625
  • Nelnet Customer Service Email: wevaluefeedback@nelnet.com
  • Address of Correspondence: Nelnet P.O. Box 82561 Lincoln, NE 68501-2561  
  • Fax: 877.402.5816

Nelnet Payment Addresses

Payments can be mailed to Nelnet at the following addresses, customers can easily mail payments to their respective name initials.
  • Send payments for accounts beginning with "E" to: U.S. Department of Education P.O. Box 2837
  • Portland, OR 97208-2837
  • Send payments for accounts beginning with "D" to: Nelnet P.O. Box 2970 Omaha, NE 68103-2970
  • Send payments for accounts beginning with "J" to: Nelnet P.O. Box 2877 Omaha, NE 68103-2877

Nelnet Mailing Addresses to Send Documents

You can mail relevant documents to Nelnet at given addresses.
  • Documents related to deferment, forbearance, repayment plans, or enrollment status changes : Nelnet Attn: Enrollment Processing P.O. Box 82565 Lincoln, NE 68501-2565
  • Documents related to loan discharge or forgiveness claims: Nelnet Attn: Claims P.O. Box: 82505 Lincoln, NE 68501-2505
  • Documents related to bankruptcy claims: Nelnet Attn: Claims P.O. Box: 82505 Lincoln, NE 68501-2505