West Virginia EBT Customer Service Phone Number | Phone, Helpline, Card, SNAP

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Electronic benefit transfer (EBT) is an electronic system that allows state welfare departments to issue benefits via a magnetically encoded payment card. To get in touch with West Virginia Department of Health and Human Resources, Electronic Benefits. Esteemed members and other concerned parties may refer to given customer service detail in order to avail hassle free assistance in an expedited manner.
  • West Virginia EBT/FIS Automated System (IVR): 1-866-545-6502
  • West Virginia EBT/FIS Customer Service Representative: 1-866-545-6502
  • DHHR Customer Service Call Center: 1-877-716-1212 
  • Office of EBT Banking Services and Client Accounts Phone Number: 304-558-4126 | Email: dhhrwvebt@wv.gov | Fax: 304- 558-5670

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Additional Customer Service Numbers of EBT West Virginia

  • Department of Health and Human Resources: (304) 558-0684
  • Health Care Authority: (304) 558-7000
  • Office of  Health Facility Licensure and Certification: (304) 558-0050
  • Health Information Network, West Virginia: (304) 558-4503
  • Division of Health Promotion and Chronic Disease: (304) 356-4193
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