Iowa Medicaid Customer Service Phone Number

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Medicaid is a federal and state program that helps with medical costs for some people with limited income and resources. Along with Iowa, Medicaid is administered across all the states of United States. Moreover, Iowa Department of Human Services is available at round the clock assistance of citizens across Iowa and can be contact through given contact information to avail necessary information.
  • Iowa Medicaid Customer Service: 800-338-7909
  • Iowa Medicaid Customer Service: 515-256-4609 (Des Moines area)
  • Iowa Medicaid Customer Service Hours: (Monday to Friday from 8:00 a.m. to 5:00 p.m. Central Time)
  • Translation and Interpretation Services for Members: 1-800-338-8366 | Des Moines: 515-256-4606
  • Child and Dependent Adult Abuse Hotline: 1-800-362-2178
  • Nursing Home and Home Health Complaint Hotline: 1-877-686-0027
  • Suspected Medicaid Fraud Hotline: 1-800-831-1394
  • Iowa Medicaid Member Service Toll Free Phone Number: 1-800-338-8366
  • Iowa Medicaid Provider Service Toll Free Phone Number: 1-800-338-7909
  • Eligibility Verification System (ELVS): 1-800-338-7752 (Toll Free) | 515-323-9639 (Des Moines area)
  • Iowa Medicaid ELVS Portal: 1-866-863-8610 (Toll Free) | Mailing Address: P.O. Box 36450
  • Des Moines, IA 50315 | 515-256-4610 (Des Moines area) | Operating Hours: Monday - Friday
  • 8:00 am - 5:00 pm 
  • Iowa Medicaid - Medical Support: 1-800-383-1173 (Toll Free) | 515-256-4623 (Des Moines area) | Operating Hours: Monday - Friday 8:00 am - 4:30 pm
  • Iowa Medicaid - Medical Prior Authorization: 1-888-424-2070 (Toll Free) | 515-256-4624 (Des Moines area)
  • Iowa Medicaid - Program Integrity: 1-877-446-3787 (Toll Free) | 515-256-4615 (Des Moines area) | Operating Hours: Monday - Friday 8:00 am - 4:30 pm
  • Iowa Medicaid - Third Party Liability (TPL): 1-866-810-1206 (Toll Free) | 515-256-4619 (Des Moines area) | Operating Hours: Monday - Friday 8:00 AM - 4:30 PM
  • Iowa Medicaid Claims Customer Service: 1-800-338-7909 (Toll Free) | 515-256-4609 (Des Moines area)

Iowa Medicaid  Providers Customer Service

Providers associated with Iowa Medicaid can refer to given phone numbers and email addresses to get all the necessary information
  • Provider Services Customer Service: 1-800-338-7909
  • Mailing Address: P.O. Box 36450 Des Moines, IA 50315
  • Iowa Medicaid  Provider Services Toll Free Phone Number: 1-800-338-7909
  • Iowa Medicaid  Provider Services: 515-256-4609 (Des Moines area)
  • Iowa Medicaid  Provider Services Email: IMEProviderServices@dhs.stat
  • Operating Hours: Monday - Friday 8:00 am - 5:00 pm