Anthem Kentucky Customer Service Number

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  • Anthem Kentucky Customer Service Number: 1-855-690-7784 
  • Member Services: 1-855-690-7784 | TTY: 711
  • Care on Call: 1-866-864-2544 | TTY: 711
  • Behavioral Health Crisis Hotline: 1-855-661-2025 | TTY: 711
  • General Questions about Enrollment: MPSInquiries@anthem.com
  • 24/7 NurseLine: 1-866-864-2544 | TTY: 711

Anthem Kentucky Important Numbers and Resources

For information on the Kentucky Medicaid program: 1-800-372-2973 | TTY 1-800-627-4702
New Baby, New Life: 1-855-690-7784
Non-emergency medical transportation: 1-888-941-7433
Disease Management Centralized Care Unit (DMCCU): 1-888-830-4300
Precertification/Notification - Phone: 1-855-661-2028 | Fax: 1-800-964-3627
Mental health/substance abuse services: 1-855-690-7784
Maternity, family planning and sexually transmitted disease services: 1-855-690-7784
Emergency or nonemergency medical transportation with a stretcher: 1-855-690-7784
Pharmacy: 1-800-770-2809
Pharmacy Prior Authorization: 1-855-661-2028


Anthem Kentucky Technical Assistance Phone Number 

Anthem.com: 1-866-755-2680
Pharmacy website: 1-888-809-6084

Anthem Kentucky Customer Service Number for Plans and Programs

Individuals & Family Plans (under age 65): 1-855-875-5575
Medicare Supplement and Medicare Advantage Plans: 1-855-881-6729 | TTY/TDD: 711
Medicare Part D Plans: 1-855-881-6726 | TTY/TDD: 711
Employer Plans: 1-877-227-6327
General Assistance: 1-800-331-1476

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