Avianca Customer Service Number

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AeroGal, now known as Avianca Ecuador, is a well-known airline based in Quito, Ecuador, and operates passenger and cargo flights within Ecuador, between the mainland and the Galápagos Islands, and between Ecuador and New York, Peru and Colombia. AeroGal merged with VIP Ecuador to form Avianca Ecuador. In order to get in touch with AeroGal with regard to flight and cargo inquiries, kindly adhere to above provided customer service information.
  • Avianca Customer Service Number Ecuador: 1800-(2,376,425)
  • Avianca Customer Service Number in the USA: 1888-7237642

AeroGal-Avianca Ecuador Office Locations and Phone Number

Customers of Avianca Airlines can refer to given contact details in order to avail assistance from the offices of the company without facing any complications.

In Ecuador

1) Quito

Matrix Management: 7797 Amazonas and Juan Holguin
Main Phone: (593 2) 3960600
Airport Phone: (593 2) 330 1490, (593 2) 330 1489
Phone Reservations: (593 2) 294 2800, 1800-AEROGAL (toll free only ECUADOR) (2,376,425)
Fax: 593 2) 2430487
Email Customer Service: customerservice@aerogal.com.ec

2) Guayaquil
Central Office Address: Kennedy Norte, Av Miguel H. Alcívar between Isaiah and Victor Hugo Nahim Sicouret. Tower B, ground floor.
Junin Office Address: Junín 440 and Baquerizo Moreno Córdova and
Telephone Call Center - Reservations: 1800-AEROGAL (2376425)
Airport Phone: (+593) 4 2169023
Main phone: (+593) 4 2687566
Fax: (593 4) 231 1028

3) Basin
Office Address: Av Spain 1091 and Francisco Pizarro, Airport Cuenca Mariscal La Mar
Branch Address: Av Aurelio Aguilar and Solano
Main Phone: (593 7) 2815250
Airport Phone: (593 7) 2860405
Telephone Bookings: 1800-AEROGAL (2376425) Online for free only ECUADOR)

4) Blanket
Office Address: Calle 23 and Av Beltway. Manta Shopping, Local 25
Main Phone: (593 5) 2628899
Telephone Bookings: 1800-AEROGAL (2376425) Online for free only ECUADOR)
Fax: (593 5) 2628918

5) Portoviejo
Headquarters Address: Ricaurte, between Sucre and Cordoba. Portmore Passage Mall, local 14
Branch Address: Av Americas and Manabi, esq.
Main Phone: (593 5) 2657055
Airport Phone: (593 5) 3901232
Telephone Bookings: 1800-AEROGAL (2376425) Online for free only ECUADOR)
Fax: (593 5) 2657055

6) San Cristobal
Main phone: +593) 5 2521118
Fax: (+593) 5 2521120
Office Address: Avenida Alshacio Northia Airport, San Cristobal

7) Santa Cruz
Main phone: (+593) 5 2526797
Fax: +593) 5 2526798
Office Address: St. Kitts and General Rodriguez Lara, Edf Torremar

8) Azogues
Address: Sucre 307 and Emilio Abad
Main Phone: (593 7) 2246186
Telephone Bookings: 1800-AEROGAL (2376425) Online for free only ECUADOR)

9) Gualaceo
Address: Gran Colombia 1147 and M. Brown
Main Phone: (593 7) 2256342
Telephone Bookings: 1800-AEROGAL (2376425) Online for free only ECUADOR)

In Colombia,  Bogota
Office Address: El Dorado Airport, entry 3 of 15
Main Phone: (00571) 414 71 85

AeroGal Global Customer Service

Customers from different parts of the world may refer to given phone numbers to avail assistance with regard to relevant concerns and queries.